Changes within Mexico:

*Exchanges for color, size or model can be made within 15 business days of receiving the product. Please note that the new product is subject to availability.

*The customer will be responsible for the shipping costs generated by this change.

*To request it, the client must send an email with the reasons why they are requesting the change.

*Notify the following email contactorockyregino@gmail.com with the following information: order number, product, total paid and date.

*Refunds are made in the form of store credit to be redeemed in our online store. The credit is valid for 2 months from the date of return.

*Products purchased at a discount are not eligible for exchanges.

International Exchanges:

All sales are final sales

For more information please send an email to: contactorockyregino@gmail.com

Warranty:

*For manufacturing defects 60 days from receipt of the product

*Shipping and repairs are Rocky's responsibility

Repairs:

* Damage due to use

*Shipping and repair are the responsibility of the customer

*The price of intensive therapy will depend on the material and the time required by the patient.